Privacy Policy

This Privacy Policy describes how CHIKANKARI CREATIONS ("we", "our", "us") collects, uses, and shares information about you when you use our e-commerce website chikankaricreations.in (the "Service"). By accessing or using the Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

  • Personal Information: When you visit the website, make a purchase, register for an account, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, mailing address, phone number, payment information (credit card details, PayPal account), and any other information you voluntarily provide.

  • Device Information: We automatically collect certain information about your device, including your IP address, browser type, time zone, and some of the cookies that are installed on your device.

  • Order Information: When you make a purchase or attempt to make a purchase through the website, we collect information about the products you purchase, shipping address, and payment information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders, including to communicate with you about your order status.
  • To provide customer support and respond to your inquiries.
  • To send you marketing communications, such as newsletters or promotional offers, that we believe may be of interest to you.
  • To improve our products and services, and to customize your experience on the website.
  • To detect, prevent, and address technical issues, fraud, or other illegal activities.

3. Sharing Your Information

We may share your personal information with third parties under certain circumstances, including:

  • With service providers who help us perform functions necessary to operate our business, such as payment processors, shipping companies, and IT service providers.
  • With third-party marketing partners in order to send you promotional communications, if you have opted in to receive such communications.
  • With law enforcement agencies, government officials, or other third parties when we are required to do so by applicable law, regulation, or legal process.

4. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you and to receive a copy of it.
  • The right to correct any inaccuracies in your personal information.
  • The right to request the deletion of your personal information, under certain circumstances.
  • The right to object to the processing of your personal information, under certain circumstances.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on the website.

8. Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at chikankaricreations@gmail.com